Terms and Conditions

This agreement applies as between you, the User of this Website, and The Safety Superhero Academy Ltd., the owner and operator of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.


1. Definitions and Interpretation
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Account” means the account, login credentials, personal information and, where applicable, payment information used by a User to access paid or restricted areas of the Website and Services;
“Business Customer” means any person acting for purposes relating to their trade, business, craft or profession, including any school, nursery, trust, childcare setting, company, partnership, charity, sole trader or other organisation purchasing or accessing the Services;
“Consumer” means an individual acting for purposes wholly or mainly outside their trade, business, craft or profession;
“Content” means any text, graphics, images, audio, video, downloads, documents, templates, tools, guidance, frameworks, resources, activities, lesson materials, methodology, branding, software, data compilations and any other information appearing on or forming part of the Website or Services;
“Facilities” means any online facilities, tools, services or information that We make available through the Website now or in the future;
“Services” means the services available through this Website, including access to Our e-learning platform, courses, framework materials, related guidance and any associated digital content made available by The Safety Superhero Academy Ltd.;
“Payment Information” means any details required to purchase Services from this Website;
“System” means any online communications infrastructure that We make available through the Website;
“User” / “Users” means any individual or Business Customer accessing the Website or Services who is not employed by The Safety Superhero Academy Ltd. and acting in the course of that employment;
“Website” means shaping-safer-futures.learnworlds.com and any sub-domains of that site unless expressly excluded by their own terms and conditions; and
“We/Us/Our” means The Safety Superhero Academy Ltd.


2. Age Restrictions
2.1 This Website and its Services are intended for use by adults aged 18 and over.
2.2 Persons under the age of 18 may only access the Website under the supervision of a responsible adult.


3. Business and Organisational Customers
3.1 These Terms and Conditions apply to both individual purchasers and Business Customers.
3.2 Where a User purchases or accesses Services on behalf of a school, trust, nursery, childcare setting, company or other organisation, that person confirms that they have authority to bind that organisation to these Terms and Conditions.


4. Accreditation, Endorsements and Course Status
4.1 Certain courses or materials may be described as endorsed, accredited, certified, verified or recognised.
4.2 Any such endorsement, accreditation, certification, verification or recognition applies only to the specific course or content expressly identified on the Website at the time of purchase or access.
4.3 Such status does not transfer to any adapted, modified, extracted, summarised, repackaged or redistributed version of the Content.
4.4 No such status grants any User permission to present themselves as an accredited, approved, endorsed, licensed or otherwise authorised provider of Our programmes, methodology or materials unless expressly stated by Us in writing.
4.5 No such status implies that a User has obtained any qualification, licence, trainer status or professional designation beyond that expressly stated by Us.
4.6 Users must not misrepresent their completion of any course or their participation in the Services.
4.7 Users must not use Our endorsements, accreditations, certifications, verifications or recognitions in their own marketing, training, proposals or materials without Our prior written permission.
4.8 Users must not state or imply that they are authorised to deliver, license, assess or certify others in Our methodology, content or programmes.


5. Intellectual Property
5.1 All Content on the Website and within the Services, including but not limited to courses, frameworks, tools, resources, guidance, lesson materials, downloads, activities, templates, methodology, branding, characters and programme content, is and shall remain the intellectual property of The Safety Superhero Academy Ltd., unless otherwise expressly stated.
5.2 This includes, without limitation, The Safety Superhero Method®, The Safety Superhero Academy®, Shaping Safer Futures®, and all associated trademarks, branding, frameworks, methods, materials, resources, characters, course content, programme content and underlying methodology.
5.3 All such Content is protected by the laws of England and Wales and by applicable international intellectual property laws and treaties.
5.4 Except as expressly permitted by these Terms and Conditions or required by law, you may not reproduce, copy, adapt, distribute, store, publish, display, transmit, share, sell, sublicense, exploit or otherwise reuse any Content without Our prior written permission.


6. Licence and Permitted Use
6.1 Upon purchase of, or access to, the Services, We grant the User a limited, non-exclusive, non-transferable, revocable licence to access and use the Content strictly in accordance with these Terms and Conditions.
6.2 This licence permits use solely for the User’s own personal professional learning and, where applicable, for internal educational or organisational use within the purchasing school, setting or organisation.
6.3 Users may access and complete courses for their own learning and professional development.
6.4 Users may apply learning, ideas, principles and approaches derived from the Services within their own classroom, school, setting or organisation.
6.5 Users may use materials internally only where such use is expressly permitted by the relevant course or licence purchased.
6.6 Users must not share login credentials with any other person except where multi-user access has been expressly purchased or otherwise authorised by Us in writing.
6.7 Users must not copy, redistribute, resell, sublicense or commercially exploit any Content.
6.8 Users must not upload Content to shared drives, websites, portals or platforms in a manner that makes such Content available beyond the licensed User or authorised organisation.
6.9 Users must not adapt, modify, extract, repackage or reproduce the Content as their own training, framework, resource pack, methodology, service or offering.
6.10 Users must not use the Content to deliver training, workshops, consultancy, CPD, presentations or other services to third parties, whether for commercial gain or otherwise, unless expressly authorised by Us in writing.
6.11 Users must not present themselves as a licensed trainer, delivery partner or authorised provider of The Safety Superhero Academy Ltd. or any of Our programmes unless We have expressly agreed this in writing.
6.12 For the avoidance of doubt, nothing in this clause prevents a User from sharing learning, reflecting on concepts, or implementing appropriate practices within their own school, setting or organisation. The restriction applies to the reproduction, repackaging, delivery, licensing or commercial exploitation of Our Content, methodology and materials.


7. Methodology and Programme Integrity
7.1 The Content and frameworks are designed to be used in a particular way in order to support quality, consistency and intended educational outcomes.
7.2 Users must not misrepresent the methodology or framework.
7.3 Users must not remove or alter core elements and then present the amended version as an official, endorsed or approved version.
7.4 Users must not deliver modified, extracted or repackaged versions of the Content as though they are Our programmes or methods.
7.5 This clause is intended to protect the integrity of the programme, the quality of outcomes for children and educators, and the reputation of The Safety Superhero Academy Ltd.


8. Third Party Intellectual Property
8.1 Unless otherwise expressly indicated, all intellectual property rights, including but not limited to copyright and trade marks, in third-party materials, product images and descriptions remain the property of the relevant rights holder.
8.2 Subject to any applicable law, such materials may not be reproduced, copied, distributed, stored or otherwise reused without the permission of the relevant rights holder.


9. Fair Use of Intellectual Property
9.1 Nothing in these Terms and Conditions shall limit or restrict any rights you may have under applicable law in respect of fair dealing or other permitted use, including under the Copyright, Designs and Patents Act 1988.
9.2 Any such permitted use shall not extend to commercial exploitation, redistribution or delivery of Content to third parties.


10. Links to Other Websites
10.1 This Website may contain links to other sites.
10.2 Unless expressly stated, such sites are not under the control of The Safety Superhero Academy Ltd.
10.3 We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
10.4 The inclusion of a link to another site on this Website does not imply any endorsement of that site or of those in control of it.


11. Links to this Website
11.1 Those wishing to place a link to this Website on other sites may do so only to our home page without Our prior written permission.
11.2 Deep linking to specific pages within the Website requires Our express written permission.
11.3 Requests relating to links to this Website should be made by email to programme@thesafetysuperheroacademy.co.uk.


12. Use of Communications Facilities
12.1 When using any System on the Website you must do so in accordance with these Terms and Conditions.
12.2 You must not use obscene or vulgar language.
12.3 You must not submit Content that is unlawful or otherwise objectionable, including but not limited to Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist.
12.4 You must not submit Content that is intended to promote or incite violence.
12.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws.
12.6 You must not impersonate other people, particularly employees and representatives of The Safety Superhero Academy Ltd.
12.7 You must not use Our System for unauthorised mass communication such as spam or junk mail.
12.8 We reserve the right to monitor any and all communications made to Us or using Our System.
12.9 We may retain copies of any and all communications made to Us or using Our System.
12.10 Any information you send to Us through Our System may be modified by Us in any way, and you hereby waive your moral right to be identified as the author of such information.


13. Accounts
13.1 In order to procure Services on this Website and to use certain other parts of the System, you may be required to create an Account which will contain certain personal details and, where applicable, Payment Information.
13.2 By continuing to use this Website you represent and warrant that all information you submit is accurate and truthful, that you have permission to submit Payment Information where such permission may be required, and that you will keep such information accurate and up to date.
13.3 You must not share your Account details, particularly your username and password, except where permitted under the relevant licence.
13.4 If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
13.5 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately.
13.6 When choosing your username, you are required to comply with Clause 12. Any failure to do so may result in the suspension or deletion of your Account.


14. Termination and Cancellation of Accounts
14.1 Either The Safety Superhero Academy Ltd. or you may terminate your Account.
14.2 If We terminate your Account, We may notify you by email and may provide an explanation for the termination.
14.3 We reserve the right to suspend or terminate an Account without prior notice where We reasonably consider that these Terms and Conditions have been breached.
14.4 If We terminate or suspend your Account as a result of a breach of these Terms and Conditions, We reserve the right to cancel or withhold access to Services without refund where permitted by law.


15. Services, Pricing and Availability
15.1 Whilst every effort has been made to ensure that all general descriptions of Services available from The Safety Superhero Academy Ltd. correspond to the actual Services that will be provided to you, We are not responsible for minor variations which do not materially affect the nature of the Services.
15.2 Where appropriate, you may be required to select the relevant plan, licence or level of Service.
15.3 We neither represent nor warrant that Services will be available at all times and cannot necessarily confirm availability until confirming your Order.
15.4 All pricing information on the Website is correct at the time of publication. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
15.5 In the event that prices are changed during the period between an Order being placed and Us processing that Order and taking payment, the price valid at the time of the Order shall be used.


16. Orders and Provision of Services
16.1 No part of this Website constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer which We may, at Our sole discretion, accept.
16.2 Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent such email will there be a binding contract between The Safety Superhero Academy Ltd. and you.
16.3 Order confirmations shall contain confirmation of the Services ordered and relevant information for accessing those Services.
16.4 If We do not accept your Order, any sums paid by you in relation to that Order will be refunded within 14 calendar days.
16.5 Payment for the Services shall be taken via your chosen payment method at the time indicated during checkout or as otherwise stated in the order confirmation.
16.6 Access to the Services is ordinarily provided immediately after purchase.
16.7 We shall use reasonable endeavours to provide the Services with reasonable skill and care.
16.8 In the event that Services are not in conformity with your Order, you should contact Us promptly and We will seek to make any necessary correction within a reasonable time.
16.9 Technical support is available via programme@thesafetysuperheroacademy.co.uk. We will use reasonable endeavours to respond in a timely manner, but We do not guarantee any particular response time.


17. Cancellation, Cooling-Off Rights and Refunds
17.1 This clause applies in addition to any specific terms stated for a particular Service.
17.2 Where the purchaser is a Consumer, they may have a legal right to cancel certain distance contracts within 14 days of the contract being formed.
17.3 Our Services consist of digital content and/or digital services, and access is made available immediately after purchase.
17.4 By starting a course, accessing any lesson or module, streaming content, or downloading any Content, the Consumer expressly agrees that supply of the digital content or digital service has begun.
17.5 Where permitted by law, and where the Consumer has expressly consented to immediate supply and acknowledged the consequences, the right to cancel may be lost once supply of the digital content has begun. 
17.6 Where a Consumer validly cancels before digital content or digital services have begun, We will provide any refund due in accordance with applicable law.
17.7 Where a Consumer has begun accessing digital content or digital services after giving the consent and acknowledgement referred to in Clause 17.5, no refund will usually be due simply because the Consumer changes their mind, subject always to their statutory rights.
17.8 Nothing in these Terms and Conditions limits or excludes any rights or remedies that a Consumer has under applicable consumer law, including where digital content is not as described, not fit for purpose, or otherwise fails to conform to the contract.
17.9 Where the purchaser is a Business Customer, Orders are non-cancellable and non-refundable once access to the Services has been granted, except where We agree otherwise in writing or where We are required to provide a remedy by law.
17.10 If you experience a technical issue preventing access to purchased Services, please contact Us at programme@thesafetysuperheroacademy.co.uk and We will use reasonable endeavours to resolve the issue.


18. Privacy
18.1 Use of the Website is also governed by Our Privacy Policy, which is incorporated into these Terms and Conditions by this reference.


19. Data Protection
19.1 All personal data is processed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
19.2 For full details of how We collect, use and protect personal data, please refer to Our Privacy Policy.


20. Disclaimers
20.1 We make no warranty or representation that the Website will meet your particular requirements, that it will be compatible with all systems, or that all information provided will always be accurate, complete or up to date.
20.2 No part of this Website is intended to constitute legal, professional or other regulated advice.
20.3 All Content is provided for educational and informational purposes only. Users remain responsible for how they apply any learning within their own professional context.
20.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security and devices.


21. Changes to the Website and these Terms and Conditions
21.1 We reserve the right to change the Website, its Content or these Terms and Conditions at any time.
21.2 You will be bound by any changes to the Terms and Conditions from the first time you use the Website following those changes.


22. Availability of the Website
22.1 The Website is provided on an “as is” and “as available” basis.
22.2 We do not guarantee that the Website or Facilities will always be available or free from defects or faults.
22.3 We accept no liability for disruption or non-availability resulting from external causes including internet service provider failure, hosting failure, communications network failure, power failure, natural events, acts of war, or legal restrictions.


23. Limitation of Liability
23.1 Nothing in these Terms and Conditions shall exclude or limit any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory rights that cannot be excluded. 
23.2 Subject to Clause 23.1, We shall not be liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of anticipated savings, loss of goodwill or reputational damage arising out of or in connection with the use of the Website or Services.
23.3 Subject to Clause 23.1, all Content is provided for educational and informational purposes only. Users remain responsible for how they apply any learning within their own professional context.
23.4 Nothing in these Terms and Conditions affects any non-excludable rights a Consumer may have under applicable law.
23.5 If any provision of this clause is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.


24. No Waiver
24.1 Failure by either party to exercise any right or remedy contained in these Terms and Conditions shall not constitute a waiver of that right or remedy.


25. Previous Terms and Conditions
25.1 In the event of any conflict between these Terms and Conditions and any prior version, these Terms and Conditions shall prevail unless expressly stated otherwise.


26. Third Party Rights
26.1 Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and The Safety Superhero Academy Ltd.


27. Communications
27.1 All notices and communications to Us should be sent by email to programme@thesafetysuperheroacademy.co.uk.
27.2 We may, if you opt in to receive such information, send you information about Our products and services. If you do not wish to receive such information, you may use the unsubscribe link in any email you receive.


28. Law and Jurisdiction
28.1 These Terms and Conditions and the relationship between you and The Safety Superhero Academy Ltd. shall be governed by and construed in accordance with the law of England and Wales.
28.2 The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Created with