Privacy policy

This Policy applies as between you, the User of this Website, and The Safety Superhero Academy Ltd, the owner and operator of this Website. This Policy applies to Our use of any and all personal data collected by Us in connection with your use of the Website and any Services or Systems provided through it.

1. Definitions and Interpretation
In this Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Account” means the account, login credentials and associated personal information used by a User to access the Services;
“Content” means any text, graphics, images, audio, video, software, data compilations and other information forming part of the Website or Services;
“Cookie” means a small text file placed on your device when you visit certain parts of the Website;
“Data” means all personal data that you submit to Us or that is collected automatically through your use of the Website;
“Services” means the services provided via the Website, including access to e-learning courses, frameworks and related content;
“System” means any online communications infrastructure made available through the Website;
“User” means any individual or organisation accessing the Website or Services;
“Website” means shaping-safer-futures.learnworlds.com and any related sub-domains; and
“We/Us/Our” means The Safety Superhero Academy Ltd.

2. Data Collected
We may collect the following Data:
2.1 name
2.2 contact information including email address
2.3 job title, organisation and professional role
2.4 account login details
2.5 payment and transaction information (processed securely via third-party providers)
2.6 IP address, browser type and device information
2.7 usage data including pages visited and activity within the platform
2.8 any information submitted via forms, surveys or communications
2.9 Cookie data (see Clause 10)

3. How We Use Your Data
3.1 We process your Data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3.2 Your Data may be used for the following purposes:
3.2.1 providing access to the Services and managing your Account
3.2.2 delivering purchased courses and content
3.2.3 processing payments and managing transactions
3.2.4 improving our Website, Services and user experience
3.2.5 communicating with you regarding your account, purchases or enquiries
3.2.6 sending relevant updates or marketing communications where permitted by law
3.3 Our lawful bases for processing include:
3.3.1 performance of a contract
3.3.2 compliance with legal obligations
3.3.3 legitimate interests in operating and improving our Services
3.3.4 consent, where required

4. Sharing of Data
4.1 We do not sell your personal Data.
4.2 We may share Data with trusted third parties where necessary, including:
4.2.1 payment processors
4.2.2 e-learning platform providers (e.g. LearnWorlds)
4.2.3 IT and hosting providers
4.2.4 analytics and marketing tools
4.3 All third parties are required to process Data securely and only in accordance with our instructions.

5. Data Retention
5.1 We retain personal Data only for as long as necessary to fulfil the purposes for which it was collected.
5.2 Account-related Data is typically retained for the duration of your Account and for a reasonable period thereafter for legal, regulatory or administrative purposes.

6. Your Rights
6.1 Under UK GDPR, you have the right to:
6.1.1 access your personal Data
6.1.2 request correction of inaccurate Data
6.1.3 request deletion of your Data
6.1.4 restrict or object to processing
6.1.5 request transfer of your Data (data portability)
6.1.6 withdraw consent where applicable
6.2 Requests can be made by contacting Us at programme@thesafetysuperheroacademy.co.uk.

7. Data Security
We implement appropriate technical and organisational measures to protect your Data from unauthorised access, loss, misuse or alteration.

8. Third-Party Websites
This Website may contain links to other websites. We are not responsible for the content or privacy practices of such websites.

9. Changes of Business Ownership
In the event of a sale or transfer of the business, Data may be transferred as part of that transaction, subject to appropriate safeguards.

10. Cookies
10.1 This Website uses Cookies to improve user experience and analyse Website usage.
10.2 You may control Cookies through your browser settings.
10.3 For full details, please refer to our Cookie Policy.

11. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the Website constitutes acceptance of any changes.

12. Contact
If you have any questions about this Policy or your Data, please contact:
programme@thesafetysuperheroacademy.co.uk
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